Know your business – Determining The Current Organizational Environment
Business Continuity affects the entire breadth and width of an organization. For example. While IT is a major process of most organizations, IT is not the be-all end-all of an organization. Therefore, we need a means of gathering a true insight into what the organization actually does, how it does it, and when it needs to do it.
The diagram above shows the “Know Your Business” stage, which comprises the following modules.
Develop Your Plan
This Stage should address:
There are four sets of information required by every organization to ensure that they can effectively recover from any event. ‘Develop Your Plan’ enables you to define and assign these four critical sets of information. You can create groups of tasks, resources, contacts, and assets. Individual tasks, resources, contacts, and assets can be grouped together as a single unit. For example, you can group related tasks into a Task Group to make it easier to manage your plan, and you can group contacts who receive the same messages or sets of instructions together.
The above diagram shows the ‘Develop Your Plan’ stage, which comprises the following modules
WHAT TASKS MUST BE PERFORMED TO SUPPORT THE RECOVERY EFFORT?WHAT TASKS MUST BE PERFORMED TO SUPPORT THE RECOVERY EFFORT?
EXACTLY HOW DO YOU PERFORM EACH OF THE TASKS?
WHAT IS THE APPROXIMATE TIME FRAME AND SEQUENCE WHEN TASKS ARE TO BE COMPLETED?
WHO IN THE ORGANIZATION IS RESPONSIBLE FOR EACH TASK AND WHO IS ASSIGNED TO DO THE WORK?
WHICH EXTERNAL ORGANIZATIONS AND PEOPLE WILL BE INVOLVED AND HOW TO REACH THEM?
WHAT FACILITIES, SERVICES, EQUIPMENT, AND OTHER ASSETS WE WILL REQUIRE AND WHERE DO WE GET THEM?
Implement Your Plan
Implementing The Recovery of Your Current Organizational Environment
You can schedule and monitor the performance of your Business Continuity plan for a planned test or in an actual disaster situation. Once you have scheduled the tasks you have selected, you can monitor and report on the overall status of the test or actual recovery results.
How you handle the media can be a make or break situation. This needs careful preparation. Develop, coordinate, evaluate, and exercise plans to handle the media effectively during crisis situations.
The above diagram shows the ‘Implement Your Plan’ stage, which comprises the following modules.
Maintain Your Plan
Maintaining The Ability To Recover Your Current Organisational Environment
To ensure that the information in your Business Continuity plan is as current as possible, you need to schedule regular maintenance updates. We suggest that you prepare an annual schedule, that indicates a scheduled review of all resource, contact, and asset information.
This diagram shows the ‘Implement Your Plan’ stage, which comprises the following modules.
GIVEN THE CRITICAL NATURE OF RESOURCE INFORMATION, WE SUGGEST THAT YOU REVIEW ALL RESOURCE DETAILS AT LEAST EVERY TWO TO THREE MONTHS
AT A MINIMUM, YOU SHOULD REVIEW CONTACT DATA ON A QUARTERLY BASIS
YOU SHOULD VERIFY ASSET INFORMATION (WHICH IS MOST LIKELY TO BE IN A CONSTANT STATE OF CHANGE ON A MONTHLY OR BIMONTHLY BASIS.
THE COMBINATION OF RECOVERY PLAN TESTING AND A REGULAR DATA MAINTENANCE PROGRAM WILL GO A LONG WAY TO ENSURING A SUCCESSFUL RECOVERY